Our study of workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggests that both managers and non-managers would like to reduce the risks associated with violence at the workplace. The book is designed to help do just that.
This book fills that need. The managerial point of view is important for even non-managers to understand because it is only through managerial action and decisions that effective control and prevention of workplace violence can occur. Those in consulting, criminal justice, and law enforcement can achieve greater results if they, too, approach workplace violence from a managerial perspective.
All members of organizations need to be knowledgeable about workplace violence and ready to act in advance so as to reduce the threat of violent incidents. For the same reasons, students and teachers in business, education, criminal justice, and law enforcement also need to understand workplace violence. Virtually everything written on this topic comes from psychologists, physicians, lawyers, and law enforcement personnel. What has been lacking is a managerial view.
This book fills that need. The managerial point of view is important for even non-managers to understand because it is only through managerial action and decisions that effective control and prevention of workplace violence can occur. Those in consulting, criminal justice, and law enforcement can achieve greater results if they, too, approach workplace violence from a managerial perspective.
Does one lousy worker or coworker make it difficult to perform your job? Is your organization losing its best workers because it chooses not to deal with its bad bosses?
The average workplace has its share of individuals who lie, manipulate, threaten, harass, bully, or sabotage. This book helps readers avoid reacting too emotionally or otherwise inappropriately when dealing with these individuals.
With a seemingly endless supply of bad bosses, bad workers, and bad jobs plus an absence of loyalty or commitment from employers and employees and a continual off-shore migration of America's jobs, today's supervisors and workers need more than ever to develop survival skills to enhance their job security and mental well-being.
